Next, the British multinational retailer, has around 3,000 employees working in its Leicester-based head office.
The company already had a purpose built onsite workplace nursery to support their employees with younger children, but nothing for older children. They decided to set up a Holiday Club to help the parents with school-age children who struggled with childcare arrangements during the holidays. They planned to subsidise the cost of the Holiday Club (as an employee benefit), realising that it would help to improve productivity during annual pinch-points while increasing retention and company loyalty.
We were contracted to provide the Holiday Club service for Next. As they did not have an appropriate area onsite, we found space to rent in a nearby college, which included a great outdoor area.
We recruited a team of people who could organise and run suitable activities for older age groups, managed all bookings, handled the finances and provided our client with management information data and reports to show them how the service was being used.
Since we have been managing the service, we have agreed the annual budget with the client each year after presenting them with the fixed and variable costs of the service. This enables them to decide and agree how much they are prepared to underwrite for the coming year.
"My daughter loved her time there; she loves the variety and the people. I find it easy to book and very convenient"
"Convenient location. Enthusiastic staff. Wide range of activities for the children. Great access to outside space"
"It's a great facility for kids in the school holidays with easy access to see what activities are planned on a daily basis. Very easy to organise on the website once registered. It's a very stress-free process to eliminate any potential childcare cover concerns over the holiday period"