Case study
Third Space Islington

Setting

Creche

Service

Managed Service

Industry

Leisure

Key Contact

Louise

Operations Director

Key stats

  • Caring for members’ children aged 3 months to 5 years  
  • Open 6 days a week 
  • Increased occupancy by 40% in the first 6 months 

Third Space Islington is a members-only luxury health club with a dedicated family area. My Ohana was delighted to be chosen to run a new children's crèche facility within Little Space, providing unique experiences for little minds and bodies.

Our experts were involved from the beginning, advising on all aspects of the space, ensuring it met the necessary legal requirements and conducting risk assessments to ensure any areas of concern were addressed prior to launch.

Our achievements

To Mobilisation & Launch

  • Advised and sourced all of the furniture, toys and equipment needed to create an engaging, child centric and age-appropriate environment 
  • Registered the crèche with Ofsted 
  • Recruited an entire childcare team and handled the HR procedures, including running background checks 
  • Delivered induction training to the team covering our many policies and procedures 
  • Rolled our policies out to the wider Little Space team to ensure there is consistency across the club
  • Conducted all pre-opening risk assessments on behalf of our client 
  • Spent a week onsite setting up the crèche and running “Meet the Team” sessions for parents

Ongoing

  • Running training sessions to ensure the continuous professional development of our colleagues
  • Planning and delivering a range of engaging activities so there are always new and exciting things going on in the crèche 
  • Working closely with the Club to support marketing campaigns to current and potential members
  • Monitoring the service to ensure it is aligned with the Club’s activity timetables
  • Ensuring the Club remains up to date on any changes in policy or legislation that affect the crèche

"The team are incredibly reassuring, warm, professionals and extremely caring for our daughter. It was her first time away from us and the calm professional manner with both her and me inspired me with such confidence to leave her. When I returned, she was happily engaged, and it was clear all her needs were instantly met. I am thrilled with the level of care and attention. "

Parent

Ready to put great childcare at the heart of your workplace?