Frequently asked questions
Fees

Weekly fees will be paid monthly, in advance, by direct debit, on the first working day of the month, and will be based on pre-booked sessions x session rate, this is known as your booking pattern. Our invoices are issued mid-month for the following month via our parent app ParentZone.  A minimum booking of 2 days or 4 sessions is required. Monthly invoices will vary. 

If your child joins within the month you will be required to pay for the remainder of the month and after the 15th of the month the following month too by BACS or debit/credit card. Our nursery cannot accept cash.

Late collection fees are charged at £10.00 for every 15 minutes and will be added to the next months invoice if this occurs. 

Late payment of invoices will incur interest at 5% each day thereafter

Weekly fees will be paid monthly, in advance, by direct debit, on the first working day of the month, and will be based on pre-booked sessions x session rate, this is known as your booking pattern. Our invoices are issued mid-month for the following month via our parent app ParentZone.  A minimum booking of 2 days or 4 sessions is required. Monthly invoices will vary. 

If your child joins within the month you will be required to pay for the remainder of the month and after the 15th of the month the following month too by BACS or debit/credit card. Our nursery cannot accept cash. 

Late collection fees are charged at £10.00 for every 15 minutes and will be added to the next months invoice if this occurs.

Late payment of invoices will incur interest at 5% each day thereafter

Fees are paid monthly, in advance, by direct debit, on the first working day of the month.   For part time places we use a calculation of cost of session x number of sessions x 51 weeks / 12 months and for full time places we use the cost per week x 51 weeks of the year / 12 months.  This provides you with a regular monthly fee. Our invoices are issued mid-month for the following month via our parent app ParentZone.  A minimum booking of 3 days or 6 sessions is required and must include either a Monday or Friday.  

However, fees will be charged per session attended for the month when the child starts Nursery (if this date is not the 1st of the month), leaves Nursery (if this date is not the end of the month) or has a booking pattern change within the month. 

Late collection fees are charged at £10.00 for every 15 minutes and will be added to the next months invoice if this occurs. 

Late payment of invoices will incur interest at 5% each day thereafter. 

Weekly fees will be paid monthly, in advance, by direct debit, on the first working day of the month, and will be based on pre-booked sessions x session rate, this is known as your booking pattern. Our invoices are issued mid-month for the following month via our parent app ParentZone.  A minimum booking of 2 days or 4 sessions is required. Monthly invoices will vary.  

If your child joins within the month you will be required to pay for the remainder of the month and after the 15th of the month the following month too by BACS or debit/credit card. Our nursery cannot accept cash. 

Late collection fees are charged at £10.00 for every 15 minutes and will be added to the next months invoice if this occurs. 

Late payment of invoices will incur interest at 5% each day thereafter

Member fees are published within the club and are available from the creche or main reception.

Member fees are published within the club and are available from the creche or The Walled Garden reception.

Member fees are published within the club and are available from the creche or club concierge