We actively reinforce positive behaviour, through offering praise, body language and tone of voice. We frequently use active gestures, such as high fives, clapping and thumbs up and share a child’s achievements on our proud cloud.
Its an area within all of our settings where children’s and our colleague’s achievement and behaviours are displayed and celebrated. All children get on the proud cloud but the reasons and frequency vary greatly.
We recognise that from time to time, children may display behaviour that is classed as inappropriate. If this occurs, we will use positive re-enforcement, including re-direction to a suitable activity or area. We always speak to children in a calm and controlled manor.
If behaviour deemed inappropriate is frequent, we will discuss this with you to help find the right management for your child and those around them.
Whilst not uncommon in young children it can be very upsetting for the person who is harmed. We work with you to agree preventative measures and to ensure we are consistent in our approach between all parties.

We work closely with you to ensure we can provide the right environment for your child. Depending on your chosen setting our manager will work with you and guide you through our procedure.
We ask you to share information so we can ensure your child’s care plan enables us to provide a safe environment and the best and right support and care for your child.
In our nurseries we have a named Special Educational Needs Coordinator (SENCO) who will support you and your child and devise an Individual Education Plan too, whilst also liaising with professionals or agencies beyond the nursery.
Yes. Our aim to provide for all children irrespective of their race, gender, cultural beliefs and ability to help them be their best. We are very inclusive and work with you to understand your child’s specific needs to ensure that they feel included and supported.
We celebrate cultural diversity and actively promote positive images and positive role models to the children. We are aware, and have respect for cultural or religious sensitivities related to aspects of intimate care. All of our colleagues know how to care for children in intimate situations such as toileting and show respect for every child. Where possible your child will be encouraged to undertake as much of the procedure for themselves.
All children are treated as individuals, appropriate to their age and stage of development.