Frequently asked questions
Regulatory Body

Yes, all of our settings are on the Ofsted register.  Our nurseries and holiday clubs are on the Compulsory Register and all have been rated as Good, Good with Outstanding features, or Outstanding.

Our crèches on the Voluntary Register, meaning they get compliance visit but are not graded.  Not all of our crèches have had their compliance visits as in November 2020 inspections were moved to a six-year cycle, however we don’t wait for inspections, we frequently inspect and audit our settings and ensure our policies are not only compliant, but more importantly are implemented and work in practice for our colleagues.  

Whether on the compulsory or voluntary register makes no difference to us as we set the bar high and work to the same standards in all of our settings; whether your child is with us full time care or for one hour; they are extremely important and we feel privileged to be trusted to care and provide for your child.

We work to Ofsted ratios in England which are 1 adult to 3 babies (3 months to 2 years) 1 adult to 4 toddlers (2 – 3 years) and 1 adult to 8 pre-schoolers (3 – 5 years).  Within our holiday clubs we work with 1 adult to 8 children (4 – 11 years).

Yes, all colleagues have an enhanced DBS check and are required to join the update service allowing us to check their record regularly.

At least 50% of our teams at each setting are qualified to Level 2 or above. Those who are not qualified all have previous experience of caring for children either in a setting our looking after their own, or are studying towards their qualification.